Guaranteed delivery date means nothing. Rearranged schedule to be here, couldn't deliver on date guaranteed by seller and on the receipt.
Less than fifteen minutes from my house, yet wouldn't contact any of their drivers to see if they could swing by Moorpark to pick up washer and deliver it to me in Thousand Oaks. Michelle Garcia, supervisor, couldn't care less. Unbelievable lack of concern--blamed it on the sales person.
Said delivery dates are always being changed (!?) and no such thing as a guaranteed date. Don't trust them and can only hope the washing machine isn't damaged or the wrong model, which happens often according to YELP reviews.