My wife and I bought a dishwasher in Oxnard. We were extremely unhappy with the dishwasher and wanted to return it.
It did not wash the dishes as well as the previous GE washer, same brand. The store would not stand behind their products. They blamed the new energy saving features, the loading of the dishwasher, wrong deterent or agents you may want to mix in. The biggest problem is that they were rude to my wife and did not seem to care at all if we were pleased in solving the problem.
It was our problem. No help from the Moorpark store either with upper management. I wish would have stopped by yelp before going to this awful store. I'm told the owner is not involved.
I'm sticking to stores that have reasonable return policies.
That will mean it will only be the big chains and the local stores will fail in time with this type of customer service.